Course Cancellation and Refund Policy

Trinity Training & Consulting Inc. is dedicated to provide the most professional training courses available today. In order to ensure the successful delivery of these programs, TTC has a specific cancellation/refund policy.

  • All cancellations made 30 days prior to the start of class of the scheduled course will be entitled to a 100% course refund.
  • Any cancellations within 15 to 30 days of the start of the course will be entitled to a 50% course refund.
  • Course fee will be forfeited for cancellations made within 14 days of the scheduled start of course.

Any special arrangements made to present payment on the first day of training or after training is complete are not exempt from the cancellation/refund policy. If this courtesy is extended to the registering party or agency, and they fail to attend as scheduled, the party/agency will still be responsible for the course fee.

TTC understands that emergencies arise that prevent scheduled attendance. Therefore, with proper notification, anyone enrolled in a course may have their course fee applied to another scheduled training course.

Submission of a course registration form indicates that the registering party/agency has read, understands, and agrees to the cancellation/ refund policy. Trinity Training & Consulting Inc. is dedicated to provide the most professional training courses available today. In order to ensure the successful delivery of these programs, TTC has a specific cancellation/refund policy.

*If you do not receive your AHA card, it is your responsibility to notify us so that we can send a replacement as soon as possible. If you do not notify us within 14 days of the date of your course, you will be responsible for the cost of a replacement card. Replacement AHA cards for CPR, ACLS, & PALS can be purchased for $15.